Message your clients, date overrides, and email receipts

A lot landed this fortnight that directly changes what you can do in AllSet — from a brand-new way to reach out to clients, to smarter scheduling control, to automatic payment receipts.

Message your clients directly via WhatsApp

You can now send a WhatsApp message to one or more of your clients straight from your admin panel. Pick the clients you want to reach, write your message, preview it as it'll look in WhatsApp, and send. The system handles the delivery — clients receive a prompt first and, when they tap to confirm, your message lands in their chat. It's designed to be personal, not spammy.

This is particularly useful when you want to re-engage clients who've gone quiet. AllSet can now also flag dormant clients for you and drop a pre-filled message suggestion right into the composer, so reaching out takes a few seconds rather than a few minutes.

Date-specific availability overrides

You can now set different hours for a service on a specific date — or block it out entirely — without touching your regular schedule. Say you're closing early on a bank holiday, or running a special session with different start times. Just add a date override and AllSet will show clients the right slots for that day. Your normal timetable is untouched for every other day.

Payment receipts sent automatically

When a client pays through AllSet, they'll now receive an email receipt automatically. No extra steps on your end.

A couple of important fixes

When rescheduling a booking, the client's current slot was sometimes showing as unavailable — which made it look like they couldn't move to the same time, even when it was free. That's fixed. And we've resolved a stability issue that was occasionally causing unexpected errors for businesses with multiple tenants under the same account.

The help chatbot in your dashboard also got a quiet but meaningful upgrade: it was sometimes cutting off its own responses mid-sentence. That's been fixed, and it's now running on a better model too.

We're also working on some improvements to the billing and subscription area, more on that soon.